Privacy Policy

Effective Date: June 1, 2025
Last Modified: June 4, 2025

StoryThread LLC (“StoryThread,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information through our privacy practices in accordance with applicable U.S. state privacy laws.

This Privacy Policy (the “Policy”) describes how we collect, use, disclose, and safeguard your information when you visit our website at mystorythread.com (the “Website”), use the StoryThread application (the “App”), or interact with any other digital properties, communications, or services that link to or reference this Policy (collectively, the “Services”).

Please read this Policy carefully to understand our practices regarding your information and how we will treat it. By accessing or using our Services, you acknowledge that you have read and understood this Policy. If you do not agree with our practices, please do not use our Services.

We may update this Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We encourage you to review this Policy periodically. Continued use of our Services after any changes constitutes your acceptance of the revised Policy.

Scope of This Policy

This Policy applies to information collected:

  • Through our Website and App;

  • Through other electronic communications between you and our Services;

  • When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this Policy.

This Policy does not apply to information collected:

  • Offline or through any other means not described in this Policy;

  • By any third party, including through any application or content (including advertising) that may link to or be accessible from our Services.

2. Children’s Online Privacy

Our Services are intended for use by individuals aged 13 and older. In accordance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect, solicit, or store any personal information from children under the age of 13. Our Website and Services are not directed to children under 13, and we do not knowingly allow such individuals to use our Services.

If we learn that we have inadvertently collected personal information from a child under 13 without verified parental consent, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us with personal information, please contact us immediately using the information provided in the Contact Information section below.

3. Information We May Collect About You

Our Services enable users to create and share personalized stories with family and friends, and to collaborate on story development (the “Story”). In providing these Services, we may collect personal information from users and prospective users.

Personal information (or “personal data”) refers to any information that identifies or can be used to identify an individual. It does not include anonymized or aggregated data that cannot reasonably be used to identify an individual.

We may collect, use, store, and transfer the following categories of personal information:

  • Identity and Contact Data: Includes your name, date of birth, postal or business address, email address, and telephone number.

  • Content Data: Includes photos, videos, and descriptions you upload or create as part of your Story.

  • Marketing and Communications Data: Includes your preferences for receiving marketing communications from us and your communication preferences.

  • Profile Data: Includes your interests, preferences, feedback, and responses to surveys.

  • Technical Data: Includes your IP address, browser type and version, time zone setting, location data, browser plug-in types and versions, operating system, and platform, as well as other technology on the devices you use to access our Website or App.

  • Usage or Navigation Data: Includes information about how you use our Website, App, and Services.

We may also collect, use, and share Aggregated Data, such as statistical or demographic data, for any purpose. Aggregated Data is not considered personal information under the law as it does not directly or indirectly reveal your identity. However, if we combine or link Aggregated Data with your personal information in a way that could identify you, we will treat the combined data as personal information and handle it in accordance with this Policy.

4. How We Collect Information About You

We collect information from and about you through various methods, including:

  • Direct Interactions: You may provide personal information by filling out forms on our Website or App, or by communicating with us via email or other channels. This includes information such as your name, phone number, and date of birth when you complete a form to contact us.

  • Automated Technologies or Interactions: As you interact with our Services, we may automatically collect technical data about your device, browsing actions, and usage patterns. This data is collected using cookies, server logs, web beacons, and similar technologies. For more details, see Cookies and Automatic Data Collection Technologies below.

  • Service Providers: We may receive personal information from third-party service providers who collect data on our behalf to help us respond to inquiries, conduct research, or comply with legal obligations.

  • Third Parties and Public Sources: We may also receive information about you from third parties, such as business partners, subcontractors, analytics providers, social media platforms, and search information providers. This may include data collected through cookies on other websites that use our technologies.

5. Cookies and Automatic Data Collection Technologies

Our Website uses cookies and similar technologies to distinguish you from other users. This helps us enhance your experience and improve our Services. These technologies allow us to:

  • Estimate audience size and usage patterns;

  • Store your preferences to personalize your experience;

  • Speed up your searches;

  • Recognize you when you return to our Website.

We currently do not track your online activity across third-party websites over time. However, we may engage in behavioral advertising in the future.

We use Google Analytics to understand how users interact with our Website. This may include tracking visit times, referral sources, and repeat visits. Google Analytics helps us evaluate and improve our web presence. For more information on how Google collects and processes data, visit Google’s Privacy & Terms.

Do Not Track (DNT)

Some browsers offer a “Do Not Track” (DNT) feature. Our Website does not currently respond to DNT signals. If you wish to opt out of behavioral tracking, please refer to the Your Choices About Your Information section.

Technologies We Use

  • Usage Details: We may collect data about your interactions with the App, including traffic data, logs, and usage patterns.

  • Device Information: Includes your device’s unique identifier, IP address, operating system, browser type, and mobile network information.

  • Stored Information and Files: The App may access metadata and other information associated with files stored on your device, such as photos, videos, and contacts.

  • Location Information: [Specify whether the App collects real-time location data or not.]

  • Cookies: Small files stored on your device to help recognize you and remember your preferences.

  • Flash Cookies: Used for certain features that require storing information outside of browser cookies.

  • Web Beacons: Transparent images or scripts used to track user interactions with emails or web pages.

7. How We Use Your Information

We use the information we collect to operate, maintain, and improve our Services and to communicate with you. Specific uses include:

  • To fulfill your requests, respond to inquiries, and provide customer support.

  • To diagnose technical issues, administer our systems, and monitor performance.

  • To investigate and address concerns or complaints about our Services.

  • To send you newsletters, updates, and marketing communications (if you have opted in).

  • To contact you about content you have posted or shared.

  • To personalize your experience and improve our Website and App functionality.

  • To maintain the safety, security, and integrity of our systems and data.

  • To comply with legal obligations, court orders, or regulatory requirements.

  • To protect our rights, enforce our terms, and ensure the safety of our users and the public.

  • To verify your identity when responding to legal rights requests.

  • To support business transactions such as mergers, acquisitions, or asset sales.

  • To notify you of changes to our Services or policies.

  • To send you promotional communications about our Services, if you have not opted out.

  • For any other purpose disclosed to you at the time of data collection or with your consent.

We may use non-personal or aggregated information for any lawful purpose.

8. Disclosure of Your Information

We may share non-personal information without restriction.

We may share your personal information with:

  • Affiliates and subsidiaries within the StoryThread LLC corporate family.

  • Business partners, service providers, contractors, and third parties we use to support our business operations, such as analytics providers, hosting services, and marketing platforms.

  • To fulfill the purpose for which you provided the information.

  • With your consent, when you have explicitly agreed to the disclosure.

We may also disclose your personal information:

  • In the event of a business transaction, such as a merger, acquisition, restructuring, or sale of assets, where personal information may be transferred as part of the transaction.

  • To comply with legal obligations, such as responding to subpoenas, court orders, or lawful government requests.

  • To enforce our rights under contracts or to protect the rights, property, or safety of StoryThread, our users, employees, or others.

  • For fraud prevention, cybersecurity, and risk management, including sharing information with other companies and organizations for these purposes.

9. Your Choices About Your Information

We strive to provide you with control over your personal information. You have the following choices:

Cookies and Tracking Technologies

  • You can configure your browser to refuse all or some cookies or to alert you when cookies are being set.

  • Flash cookies are managed separately from browser cookies. To manage Flash cookie settings, visit the Adobe Flash Player Settings Manager.

  • Disabling cookies may affect the functionality of our Website.

  • To opt out of Google Analytics tracking, you can use the Google Analytics Opt-out Browser Add-on.

  • Some email programs and browsers allow you to block web beacons.

For more information, please refer to our Cookie Policy.

Third-Party Websites

Our Website may contain links to third-party websites, plug-ins, or services. These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies before submitting any personal information.

Nevada Residents

If you are a Nevada resident, you may have additional rights regarding the sale of your personal information. Please refer to the Nevada Privacy Rights section below for more details.

10. Data Security

We take the security of your personal information seriously. We implement physical, electronic, and administrative safeguards designed to protect your information from unauthorized access, use, alteration, and disclosure.

However, the safety of your information also depends on you. Please be cautious when sharing information in public areas of the Services, as it may be viewed by any visitor.

While we strive to protect your personal information, no method of transmission over the internet is completely secure. We cannot guarantee the security of your personal information transmitted to our Website. Any transmission is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures on the Website.

11. Your Rights

Your rights regarding your personal information may vary depending on your jurisdiction. These rights may include:

  • The right to be informed about the personal information we collect and how we use it.

  • The right to access and correct your personal information.

  • The right to request deletion of your personal information.

  • The right to receive notices about our data practices.

  • The right to restrict or object to certain uses of your personal information.

  • The right to lodge a complaint with a supervisory authority.

  • If our processing is based on your consent, the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided in the Contact Information section below.

12. Your California Privacy Rights

Under California’s “Shine the Light” law (Civil Code Section § 1798.83), California residents may request information about our disclosure of personal information to third parties for their direct marketing purposes. At this time, we do not share personal information with third parties for their direct marketing use.

13. Nevada Privacy Rights

Nevada residents have the right to opt out of the sale of certain types of personal information. We do not currently sell personal information as defined under Nevada law.

14. Changes to Our Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will update the "Last Modified" date at the top of the Policy. If the changes are material, we may also notify you through other means. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.

 

15. Contact Information

If you have any questions or comments about this Privacy Policy or our privacy practices, please contact us at:

StoryThread LLC
300 E-Business Way, Suite 200, Cincinnati, OH 45241
(513) 247-6100
support@mystorythread.com